Wednesday, December 9, 2009

Couple viewed flat and then came hubby’s sister – seeking agent’s commission

RECENTLY, I advertised to sell an apartment unit and a few days later, a woman called and came over to view the unit.

She showed interest and brought her husband for a second viewing. The couple indicated they liked the place and requested another viewing with their family. At the third viewing, the whole family came and the husband’s sister handed me a business card, which showed she was a housing agent from DTZ.

Two days later, the sister called to say she was offering $900,000 ($400,000 below the asking price) on behalf of her brother, and wanted a commission for herself. Or her brother would buy another nearby condominium unit.

Can a housing agent ask for commission after the buyers had already viewed a property twice without the agent being present? Is there a need to pay commission to the buyer’s family member who happens to be a housing agent?

Is such a practice ethical?

Koh Siew Buay (Ms)

Source : Straits Times – 9 Dec 2009

Clearing the air on agent’s commission and ethical obligation

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